Contact Centre

As our partner, you can benefit from tango's extensive experience in providing customer support across a variety of fast-moving industries, across 4 continents.

What do we offer?

Competent

Comprehensive knowledge in the provision of consumer care for mobile billing, FMCG, and healthcare industries

Around-the-clock

A 24x7x365 network operations helpdesk to watch over your critical resources

Professional

Excellence in complaint handling, campaign logistics, escalation management, online shop support, member card management

Tailored

Individual, tailor-made projects include: data cleansing, performance-based sales campaigns, event logistics, RSVP-handling and follow-up, conference coordination

Industries & applications

Mobile billing, FMCG (fast-moving consumer goods), travel industry, healthcare.

Helpdesk, product info, virtual office, competition / event logistics, market research, database cleansing, booking desk.

 

Channels

Telephone (inbound & outbound), email, fax, SMS, live chat, IVR, voicemail.

 

Long-term or project-based

While we have built our reputation on long-term commitment to our clients, there is plenty we can do for you when it comes to short or medium-term projects.

Our skills & experience

Customer support

Product information, technical support, call management, traffic reports, competition logistics, refund & escalation management, online shop support, member card management

Outbound projects

Tailor-made for our existing clients: database cleansing, telemarketing, user profiling, data collection, result reports for further processing

Event logistics

Invitations, RSVP-handling, follow-up, conference coordination

All-inclusive

Clients with ongoing contracts have access to in-house translations and voiceover services.

Our clients

Our languages:

German / Deutsch

German / Deutsch

Spanish / español

Spanish / español

Italian / italiano

 Italian / italiano

Portuguese / português

Portuguese / português

French / français

French / français

Croatian / hrvatski

Croatian / hrvatski

Dutch / Nederlands

Dutch / Nederlands

English

English

Join tango's international team

If you are interested in joining tango's international team, please send us your CV and letter of motivation (in English)!

Contact

tango komunikacije d.o.o.

9th floor
Strojarska cesta 22
10 000 Zagreb
Croatia

 +385 (0)1 5494 301

salestango.hr

EU VAT# HR73112507864

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